Case Studies — VOCOM
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Case Studies

Real stories from companies that transformed their communication.

See how organizations across different industries modernized their telephony with Vocom — gaining mobility, reducing costs, and keeping operations running, even in the most critical scenarios.

Our Case Studies

Results that speak for themselves.

Each case study below highlights how Vocom helped real companies solve real communication challenges.

Cooperatives · RS, Brazil

Sistema OCERGS maintains 100% uptime during major floods in southern Brazil

Even amid the state’s worst climate crisis, Sistema OCERGS’s communications remained fully operational thanks to Vocom’s cloud telephony — with cost reduction and productivity gains. A customer since 2021, the institution operates with 120 active extensions and 100 DDRs, entirely independent of local physical infrastructure.

120Active extensions
100%Uptime during floods
-30%Telephony costs

“It was an extreme test, and the system worked flawlessly. Even with headquarters affected, the telephony kept running smoothly.”

Leonardo Alvarez Gomes — IT Specialist, Sistema OCERGS
Trademarks & Patents · SP, Brazil

Grupo Souza Brasil ensures operational continuity and faster customer service

A company in the trademarks and patents sector modernized its communication, gained mobility, and improved operational efficiency by adopting Vocom’s cloud telephony. With 230 employees and over 150 active extensions across 5 offices, the migration eliminated PBX hardware dependency.

230Employees
+150Active extensions
5Offices

“In an environment with many extensions and high demand, fast deployment and responsive technical support make all the difference.”

IT Department — Grupo Souza Brasil
Logistics · Port of Santos, Brazil

Bandeirantes Deicmar optimizes communication and scales operations

One of Brazil’s leading logistics operators migrated from analog PBX to the Vocom platform, gaining operational flexibility, real-time management, and support for the company’s expansion. Today it operates with over 235 employees using the platform daily, 100% cloud-based.

+235Employees
100%Cloud
0Physical PBX

“Before, any position change required slow physical and technical adjustments. Today, our team connects from anywhere without losing productivity.”

Tool Manager — Bandeirantes Deicmar
Technology · Solar Energy

Gradiente reduces costs and eliminates communication failures

Grupo Gradiente, a technology reference with over 90 years of history, used to face recurring outages of up to 14 days with their previous telephony. With Vocom since 2021, the company achieved total stability, reduced operational costs, and restored predictability to corporate communications.

90+Years of history
0Interruptions
100%Cloud

“More than solving a technical problem, our mission with Gradiente was to restore predictability and control to a critical operation.”

Leandro Motta — COO, Vocom
Why Vocom?

Over 500 companies already trust Vocom to communicate better.

From cooperatives in southern Brazil to logistics operators at the Port of Santos — Vocom is the choice for businesses that need telephony that truly works, in any scenario.

Want to be our next success story?

Talk to our team and discover how Vocom can transform your company’s communication — no long contracts, no expensive hardware, no headaches.