Vocom’s unified communication platform is designed to transform the way companies communicate, offering a modern, flexible, and accessible solution to meet the demands of today’s market.
By combining cutting-edge technology, robust integrations, and an intuitive experience, our system puts your business at the forefront of corporate communication.
Unified Communication
Unified Communication
Vocom’s unified communication platform is designed to transform the way companies communicate, offering a modern, flexible, and accessible solution to meet the demands of today’s market.
By combining cutting-edge technology, robust integrations, and an intuitive experience, our system puts your business at the forefront of corporate communication.
How It Works
How It Works
Cloud telephony operates through VoIP (Voice over IP) technology, which uses internet connections to transmit high-quality voice calls.
This eliminates the need for traditional phone lines, allowing businesses to manage calls from anywhere in the world.
Cloud telephony operates through VoIP (Voice over IP) technology, which uses internet connections to transmit high-quality voice calls.
This eliminates the need for traditional phone lines, allowing businesses to manage calls from anywhere in the world.
Our system is centralized in an intuitive platform where you can:
- Set up virtual extensions
- Manage calls and messages
- Track performance reports and data
- Integrate other tools to automate workflows
Our system is centralized in an intuitive platform where you can:
- Set up virtual extensions
- Manage calls and messages
- Track performance reports and data
- Integrate other tools to automate workflows
All this is accessible via
desktop, mobile app, IP devices,
ensuring mobility and flexibility.
All of this is accessible via desktop, mobile app, IP devices, ensuring mobility and flexibility.
Vocom's Key Differentials
Vocom's Key Differentials
High Stability
Our robust infrastructure ensures uninterrupted communication, even during peak traffic times.
Instant Scalability
Easily add or remove extensions and features as your business needs change — no hassle involved.
Intuitive Platform
A user-friendly dashboard that simplifies system management and generates detailed reports.
Advanced Security
Your data and communications are protected with encryption and robust security protocols.
Expert Support
Our team is always available to provide support and guidance.
Integrations
Enhance your communication with integrations that make your operations more efficient.
Vocom’s phone system connects to:
Integrations
Enhance your communication with integrations that make your operations more efficient.
Vocom’s phone system connects to:
CRMs
Integrate calls directly with your CRM to automatically log interactions, access history, and speed up customer service.
Emails
Sync information and send automatic updates after each contact.
Chatbots
Connect automated communications to serve customers quickly across multiple channels.
Support Systems
Integrate with helpdesk tools to create a seamless experience across voice, messaging, and support.
System Advantages
Cost Reduction
With no need for complex physical installations, you save on infrastructure and call fees.
Total Mobility
Answer calls from anywhere — whether you're in the office, at home, or on the go.
Improved Customer Service
Real-time data and integrations enable faster, more personalized responses.
Constant Updates
Our system is regularly improved, ensuring you always have access to the latest innovations.
Real-Time Monitoring
Track team productivity and call quality directly from the dashboard.
System Advantages
Cost Reduction
With no need for complex physical installations, you save on infrastructure and call fees.
Total Mobility
Answer calls from anywhere — whether you're in the office, at home, or on the go.
Improved Customer Service
Real-time data and integrations enable faster, more personalized responses.
Constant Updates
Our system is regularly improved, ensuring you always have access to the latest innovations.
Real-Time Monitoring
Track team productivity and call quality directly from the dashboard.
Features
Features
Dashboards
Turn your team’s activity into actionable data. Make better decisions and achieve greater results.
Call Recordings
Capture your company’s voice. Understand how you communicate and identify what’s working — and what needs improvement.
Call Groups
Build a smart communication system. Customize all incoming call flows to maximize comfort and productivity for your company.
Real-Time Reports
Closely monitor your team’s work instantly — with clarity, detail, and precision.
Virtual Attendants
Automated customer service with smart call routing to appropriate queues.
Mobile App
A system that runs on any device.
Call Queues
Organize your company’s service flow with dedicated departments and separate queues.
Follow Me
Automatic call forwarding to keep you connected wherever you are.
Whisper Mode
Allow supervisors to listen in and guide agents in real time without the caller hearing.
Conference
Bring multiple participants into the same call for seamless collaboration.
Voicemail
Store messages by extension and forward them to a registered email address.
Call Recording
Keep an accessible history of all your customer interactions.
Office Integration
Integrate your VoIP system with traditional phone lines your company still needs to use.
Custom Greetings
Personalize your company’s greetings based on specific needs or special dates.
Admin Dashboard
Manage the entire system from your web browser, wherever you are.
Advanced Reports
Access real data on your company’s customer service performance.
Dashboards
Turn your team’s activity into actionable data. Make better decisions and achieve greater results.
Call Recordings
Capture your company’s voice. Understand how you communicate and identify what’s working — and what needs improvement.
Call Groups
Build a smart communication system. Customize all incoming call flows to maximize comfort and productivity for your company.
Real-Time Reports
Closely monitor your team’s work instantly — with clarity, detail, and precision.
Virtual Attendants
Automated customer service with smart call routing to appropriate queues.
Mobile App
A system that runs on any device.
Call Queues
Organize your company’s service flow with dedicated departments and separate queues.
Follow Me
Automatic call forwarding to keep you connected wherever you are.
Whisper Mode
Allow supervisors to listen in and guide agents in real time without the caller hearing.
Conference
Bring multiple participants into the same call for seamless collaboration.
Voicemail
Store messages by extension and forward them to a registered email address.
Call Recording
Keep an accessible history of all your customer interactions.
Office Integration
Integrate your VoIP system with traditional phone lines your company still needs to use.
Custom Greetings
Personalize your company’s greetings based on specific needs or special dates.
Admin Dashboard
Manage the entire system from your web browser, wherever you are.
Advanced Reports
Access real data on your company’s customer service performance.